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Top Talented French Agent required in Accenture!

04/01/2018

Job Description

 

Become part of this effective team. Accenture is not only a delightful place to work, but also you will a chance for career progression. We love what we do in here and High Delivered Performance is one of the thing we focus on.

 

About the role

Customer service individual focused on SMB customer base of a Fortune 500 company. Success in this position requires exceptional customer service skills, and desire to apply problem solving skills; ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

 

Responsibilities

  • Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels – chat, email and phone
  • Providing product and tool support to improve the overall experience and drive higher product adoption and spend
  • Ability to identify trends and solve problems facing multiple SMB clients
  • Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions
  • Provide vital product insights and feedback on client products

 

Skills and Experience

  • Familiarity with online advertising products and social media
  • Fluency in English AND full fluency in another language
  • Must have exceptional grammar and typing accuracy
  • Experience HTML, CSS, JavaScript, Data Optimization
  • Work experience with internationally distributed teams is a plus

 

To apply for this position, please follow the link. For assistance in English, Italian, French and Spanish, please contact our colleagues at EazyCity, www.eazycity.com.

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