Work Ireland, Jobs in Ireland, Employment Ireland

Spanish Level 2 Technical Support

07/12/2017

WorkIreland.ie

Job Description

 

A global IT services company based in Cork, are looking for a Spanish Level 2 Technical Support Engineer. You’ll be part of a well established multilingual team committed to delivering first-class technical support in both English and Spanish.

 

About The Job

  • Troubleshooting and problem-solving customer issues over phone and email, escalating when necessary
  • Ability to handle large numbers of calls/ tickets while ensuring a high level of customer satisfaction
  • Communicate with other departments to resolve user issues as per internal policy

What you need

  • Fluent Spanish and English
  • Previous Experience in Level 1 or 2 Technical Support
  • Experience or understanding of Networking (CCNA) a great advantage
  • Ability to deal with high volumes of calls and emails
  • Excellent communication and time management skills

What’s in it for you?

  • Great office location in Cork with great transport links
  • Good company culture and environment (well established social club)
  • Great place to progress your career

 

To apply for this position, please contact Mike Dawson on +353214273668 | mike(at)stelfox(dot)com for immediate consideration.

 

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity, www.eazycity.com.

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