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Quest Software – Italian speaking Inside Sales Renewal Representative


Job Description


Italian speaking Inside Sales Renewal Representative
The primary responsibility of the Inside Sales Renewal Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Inside Sales Renewal Representative will create strong working relationships with the Quest Software sales team, and other internal teams, to ensure complete customer satisfaction.


  • Achieve quarterly assigned sales quotas
  • Maintain accurate forecast and activities for assigned region in the CRM (Siebel)
  • Effectively defend against competitive pressures and uncover additional opportunities
  • Take an account management approach to identify co-termination and reinstatement opportunities
  • Interface with Quest Software Renewals Management, Technical Support, and Business Unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest Software
  • Build knowledge on a specific technology solution area such as security, database or systems management products. You will stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers. A successful individual will develop relationships with his / her peers in field sales, technical support or with the product managers to ensure customers’ needs are met.
  • Work independently managing full sales cycle to close
  • Leverage cross-functional resources to achieve results/meet customer needs
  • Partner with other members of the Renewal team and with field sales to support in the selling process


  • Bachelor’s degree
  • 2+ years of inside sales, renewal or account management experience (software related industry is preferred)
  • Strong organization skills with an emphasis on territory management
  • Excellent PC and internet skills with a strong understanding of Microsoft Office (specifically Outlook and Excel)
  • Experience working in a fast paced environment; must be a motivated self-starter with the ability to handle a high volume of e-mail communications and out bound calls
  • Fluent in English and Italian


To apply for this position, please follow the link. For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity,

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