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Humanitarian Protection Advisor (Psychosocial Support)


Job Description

Trócaire is one of Ireland’s leading INGOs, with over 40 years’ experience in the Humanitarian and International Development sectors. Trócaire works through partners and is a member of worldwide networks such as Caritas Internationalis and CIDSE.

Humanitarian response, including a commitment to Humanitarian Protection as a niche area, is a cornerstone of Trócaire’s 2016-2020 Strategic Plan. This niche in protection focuses on strengthening organisational approaches in the areas of Protection Mainstreaming and Protection of Women and Girls in emergencies.

This position as a technical advisor will have a high profile in:

  • Supporting the development and implementation of integrated and/or standalone protection interventions in Trócaire’s humanitarian programmes, with a particular focus on Psychosocial Support (PSS)interventions in partnership with local actors, in close coordination with the Humanitarian Protection Advisor (Gender).
  • Coordinating and supporting the ongoing development and roll out of Trócaire’s Protection Mainstreaming approach with staff and partners across all humanitarian programmes, advising on the comprehensive application of protection mainstreaming principles at all stages in the programme cycle.
  • Supporting the achievement of relevant internal and external quality and accountability standards in humanitarian programmes.
  • Contributing to improved learning organisationally, and supporting the enhancement of staff and partner competencies in protection and accountability.

Reporting to Humanitarian Programme Manager – Technical, this is a replacement role offered on a Specified Purpose Contract to cover a maternity leave. The role is based in Trócaire Headquarters or another Trócaire Country Office, with travel of up to four months a year.

Safeguarding Programme Participants Policy:

Trócaire is committed to Safeguarding people within our programmes from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. Specific roles may require police/garda vetting.

Key Duties & Responsibilities

Strategic direction for Trócaire on PSS in Emergencies

  • Support the piloting and strengthening of PSS interventions for Trócaire and partners in emergency responses, with the development and rollout of strategies at mainstreaming, integrated and/or stand-alone levels as appropriate, linking in particular with Trócaire’s work on protection of women and girls in emergencies.
  • Provide high quality technical advice, accompaniment and mentoring to Trócaire and local partner staff on all aspects of protection, but with a particular focus on PSS interventions, including through remote and in-country support and through the development and dissemination of guidelines, tools and training materials.
  • In coordination with the Humanitarian Protection Advisor (Gender), design and roll out an implementation and monitoring plan (at both country and head office level) for delivering on Trócaire’s commitment to protection as a niche area.
  • Keep abreast of latest developments in PSS in emergencies, particularly through a partnership model, and link Trócaire’s approach to best practice in the sector, such as the IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings.
  • In close coordination with the Humanitarian Programme Advisors, support the continued strengthening of protection mainstreaming approaches across all Trócaire humanitarian programmes, in line with Trócaire’s Protection Mainstreaming Policy.
  • Provide head office and country office staff with the necessary protection mainstreaming guidelines, tools, standards and supporting materials, including ToT.
  • Promote an approach that pays particular attention to accountability to communities and partners as well as to donors and other key stakeholders, as informed by the Core Humanitarian Standards (CHS) and Trócaire’s Stakeholder Accountability Framework.
  • Keep abreast of latest developments in humanitarian protection mainstreaming and accountability approaches, particularly through a partnership model, and link Trócaire’s approach to best practice in the sector.
  • Collaborate with other staff in the monitoring and analysis of emerging and ongoing humanitarian crises, including contextual and strategic considerations, in order to enhance Trócaire and partners capacity to respond effectively.
  • Support Trócaire humanitarian and country staff and partners in the design and implementation of principled, needs-based humanitarian programmes, including support for submitting high quality funding proposals/reports, often to tight deadlines.
  • Work closely with the Humanitarian Protection Advisor (Gender) and the Humanitarian Programme Advisors to ensure protection considerations – including specific consideration for the safety and dignity of women and girls – are captured in all engagement with overseas teams and partners.
  • Support the development of efficient systems, processes and toolkits (tailored PCM) that reflect protection considerations to enable high quality responses.
  • Support the development of learning modules and content for the Humanitarian Learning Project (HLP) with a view to building cross-organisational understanding of Trócaire’s approach to protection in emergencies.
  • Support adherence to programmatic and organisation-wide systems and procedures for ensuring good practice in order to meet sectoral standards in humanitarian accountability and programme quality. For example, the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief, IASC Minimum Standards in Protection Mainstreaming, Sphere Humanitarian Charter, etc.
  • Build and maintain momentum for protection as a niche area for Trócaire, engaging with all relevant internal and external stakeholders to promote buy-in for, and enhance understanding of, Trócaire’s protection agenda.
  • Work closely with the Humanitarian Policy Officer to incorporate a protection dimension to humanitarian policy and advocacy work, as required.
  • Work closely with the Accountability and Safeguarding Advisor on safe programming (PSEA) approaches in line with the organisation’s wider accountability agenda.
  • Work closely with colleagues in the Development Programme Team (particularly GBV/HIV Advisors) to ensure coherence and synergy across development and humanitarian programming related to protection.
  • Collaborate with the Strategy and Impact Unit to continue the development and streamlining of Monitoring and Evaluation tools (including RBM) and quality assurance mechanisms that incorporate humanitarian protection considerations.
  • Build links with, and represent Trócaire at, relevant national and international protection working groups and networks.
  • Promote protection programming through the Caritas network, including through active participation in inter-agency Caritas initiatives on protection.
  • Represent Trócaire at inter-agency meetings and other public fora, including Caritas, UN Cluster Coordination meetings and Dóchas, among others.
  • Undertake media and communications work as required.
  • Any other reasonable duty as may be assigned by the Humanitarian Manager – Technical or Head of Humanitarian Programmes that is consistent with the nature of the job and its level of responsibility.
  • Be willing to travel for up to 4 months per year and to undertake the above tasks in project locations worldwide, sometimes in insecure environments and at short notice. This would normally include blocks of up to 3- 4 weeks travel but could include longer secondments when required.
  • Humanitarian Protection Mainstreaming
  • General Humanitarian Response
  • Engaging with internal and external stakeholders on protection

Other Duties

International travel and work


Person Specification – The ideal person will have

(E) Qualification

  • Relevant graduate/post-graduate degree. Qualification in PSS, social work, psychology, etc. desirable.
  • 4 years’ experience in the humanitarian sector in a programmatic role, including at least 2 years’ overseas experience
  • 2 years’ experience in the design and implementation of PSS programmes in development or humanitarian settings
  • Demonstrated experience in the implementation of protection programmes and/or the mainstreaming or integration of protection principles into humanitarian programming
  • Experience of working with, and a demonstrated understanding of, humanitarian standards and principles of good practice
  • Experience of developing training materials and providing training to a range of audiences
  • Experience of developing programme documentation for a range of institutional donors
  • Experience developing organisational strategy documents, and of contributing to the development of policy asks and advocacy initiatives
  • Proven experience in coordinating and linking with the UN cluster system at global and/or country level
  • Demonstrated knowledge and understanding of humanitarian and development issues, with a particular focus on PSS and protection mainstreaming in emergency settings
  • Knowledge of humanitarian, human rights and refugee law, mental health and gender laws and policies, key principles of PSEA / safeguarding
  • Experience in community-led approaches to PSS and protection programming
  • In-depth understanding of programming in a partnership model
  • Ability to think strategically and programmatically
  • Excellent communication skills
  • Excellent facilitation skills
  • Able to work effectively with colleagues and partners (secular, Church, other faith-based)
  • A commitment to cross-organisational working
  • Demonstrated ability to work in a team
  • Knowledge and competence in the effective use of ICT
  • Willingness to travel and work in developing countries where and when required and at short notice

(E) Experience

(E) Skills

(E) Qualities

  • Commitment to continuing personal and professional development and to support the professional development of colleagues
  • Values and demonstrates commitment to mature and supportive working relationships
  • Willingly takes ownership and is openly accountable
  • Manages time and resources efficiently
  • Shows drive and initiative
  • Shows flexibility, adapts easily to change
  • Demonstrates courage and integrity
  • A commitment to justice, equality and fairness

(E) Other


For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Closing date for applications is Thursday 5th July 2018

Trócaire is an Equal Opportunities Employer

Please review all application instructions before applying to Trócaire.

To apply for this position follow the link. For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity

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