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German desk Customer Service agent role

13/08/2018

Job Description

My client is a technology company based in South Dublin. Due to continued growth, they now have a requirement for a Spanish speaking Customer Service Representative to join the team.

The company operates within the agriculture industry and therefore having background in farming would be a big advantage. This is however not a must as long as the candidates are keen to learn new industry. The role involves managing all customer service duties, ie: dealing with initial queries about the company products / services, billing / pricing enquiries to renewing contracts, collections and generally assisting customers with any other queries they may have.

This is a customer service role, however, you will also have an option to complete sales. Every successfully completed sale will result in extra commission.

Requirements:

  • Fluent English and German
  • Customer service / sales experience
  • Ability to prioritise workload
  • Proficiency in external systems and software (The Internet, Microsoft Office – Outlook, Word, Excel)
  • Attend trade fairs and road shows as required
  • Ability to liaise with other teams as required
  • Enjoys trouble shooting and demonstrates good problem solving skills
  • Keen interest in agriculture is a big advantage

Salary: €30K

Relocation: Negotiable

Work hrs: Mon – Fri (office hrs)

 

To apply for this position follow the link : Eden recruitment 

For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity www.eazycity.com

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