Work Ireland, Jobs in Ireland, Employment Ireland

French Speaking CS and HR/Admin/Account Assistant

24/01/2018

Job Description

 

A market leader within the retail corporation is looking for a HR/Admin/Account Assistant and Customer Service for its office in Dublin.

 

About the candidate

  • Fluency in French is a must, and excellent level of English.
  • Ability to work well within a team, as well as on their own initiative.
  • Solution-oriented, problem-solving experience with a proven track record of following through on issues to a satisfactory resolution.
  • Ability to work to deadlines and take decisive and timely action, even in high pressure situations.
  • At least 2 years of working experience as an Account Assistant / Administrator/ CS
  • Good knowledge of accounting methods.
  • Excellent analytical, communication (both written and verbal), planning and organisational skills.
  • Competent IT skills to produce letters, reports and excel spreadsheets.
  • Graduated or equivalent.
  • PA tasks with general office management duties skills.

 

Responsabilities

  • Address customer queries received via phone and email in a professional and timely manner.
  • Offer innovative solutions to client queries, taking decisive and timely action where necessary, even in high-pressure situations.
  • Follow established workflows and procedures, ensuring that all queries that fall outside remit are escalated to the relevant support teams, correctly using the appropriate channels and methods of communication.
  • Ensure accurate recording of all client cases, follow-up and closure in accordance with established Service Level Agreements.
  • Processing, reviewing, tracking general accounting including accounts receivable, accounts payable, job costing and general ledger posting in a tidy and accurate manner in our ERP.
  • Electronically processing accounts payable (invoice and expense notes), coding invoices to the appropriate cost code, distributing invoices to Managers for approval.
  • Electronically processing accounts receivables (direct debits and credit cards) and managing unpaid receivables in liaison with collecting agencies across Europe.
  • Prepare the weekly bank reconciliations.
  • Ensuring the smooth running of the office by supporting the team with general administrative duties by purchasing office supplies/equipment and other materials.
  • Organising overseas and internal travel.
  • Preparing employment contracts, managing the registration or departure of employees, managing the pay of employees.
  • Research issues that arise with juggling a constantly full diary.
  • Challenging and rewarding, this role will allow you to stretch your capabilities and use your initiative to the full.
  • You will be an efficient worker and will have excellent attention to detail and always have a positive attitude.
  • You will be supporting our directors and finance team in a competitive, and fast growing marketplace.
  • You will be able to think on your feet and cope with ever-changing priorities.

 

About the position

  • The position will appeal to someone who gains satisfaction from being able to use their head, loves organising, and is ready for a new challenge in joining a fast-growing company. This is an outstanding opportunity to join a vibrant, creative and dynamic workplace in a truly international environment. Permanent contract and attractive salary on offer for the right candidate.

 

** Applicants need to take the following online test, in which they will include their CV, in order to be pre-selected for interviews.

 

To apply for this position please follow the link. For assistance on arrival in English, Italian, Spanish and French, contact our colleagues at EazyCity, www.eazycity.com.

 

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