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French Customer Care Representative


Job Description

Welcome to Zazzle, a world of customised products made for you, with love. The mindset at Zazzle is that anything is possible. With the right people and the use of cutting edge technology, we believe, we can connect the world at large to the creativity of the individual. Our internal team is the best at what they do: smart; creative; and motivated. Join us, we’ll provide the training you will need to make you even better.

Zazzle prides itself in creating an amazing, fun, easy, social and reliable service. You must be willing to take a fresh approach as you respond to customer inquiries via e-mail, on the phone, chat or social media.

Overall, this position requires you to easily adapt into our delight philosophy and provide outstanding customer service to every customer, every day.

When you first join you will complete two weeks of comprehensive training. Afterwards, you`ll be assigned to a designated team, who will make you feel welcomed and support you.


Excellent written and spoken English (a second or third language is more than welcome!)
Proven success of managing difficult customer situations
Team oriented and works well with others
Quick learner and able to apply techniques in a fast-paced, high pressure and demanding environment
Strong attention to detail, can multi-task and is organised
Fluent in any of the following languages: German, French, Spanish, Dutch, Swedish or Portuguese
3rd level degree or diploma.

Career progression

Are you planning to develop your career in a well established company? Come and join us! We do offer a career path to all our outstanding employees where you will learn and will be given opportunities to show your abilities and strengths!

Zazzle’s culture

What makes Zazzle…Zazzle?

Our unique culture and atmosphere makes Zazzle a friendly, welcoming and innovative environment where we encourage creativity and uniqueness.

Our core values drive our organisation by being Creative, act with Heart, Amaze our customers and operate with Integrity. There is always something going on, whether it’s team building activities, company events, games or competitions!

Health & Wellbeing

Among our benefits we have Premium Laya Health Insurance package paid in full by Zazzle, covers both your physical and mental health.

We also offer free regular office visits from nail technicians, health screenings, optional flu vaccinations. We are fully committed with our employee’s wellness so we have regular in house talks around nutrition, mental health, wellbeing…

We run free yoga classes every Thursday. We support the Bike to Work Scheme and have secure bike storage in place. We also offer a corporate membership in The Clayton Sanovitae Gym with a substantial discount.

Zazzle also offers paid sick leave, maternity and paternity leave and Taxsavers scheme.


We have free snacks, fresh fruit, milk, coffee and tea available 24/7. Feel free to enjoy your snacks or beverages in our chill out areas! If you feel more active, you can play table tennis or many other games in your break time!

We are based in the heart of Cork City centre, very easily accessible by walk, car or public transportation.

To apply for this position follow the link: Zazzle

For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity

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