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Customer Support Expert (Spanish) – 2672

24/08/2018

Job Description

We are:

Wix’s Customer Support department – a group of experts who use our unique understanding of Wix products to provide support and inspiration to over 120 million users around the world! We’re responsible for collecting valuable user feedback to improve Wix’s products, and play a vital part in moving the company forward. We work in small teams to allow everyone to express their creativity & we never stop learning.

You are:

A fluent Spanish speaker who loves to work and help other people, to influence the way our users perceive our products, and who’s comfortable working in a fast-paced and deadline-driven environment. Bonus points if you have experience working in front facing customer service. You have to be a problem solvers with strong critical thinking skills, and the ability to thoughtfully identify challenges and solutions.

As a Customer Support Expert, you will:

  • Provide Wix users with technical solutions over the phone and through tickets.
  • Develop and maintain positive customer relations and satisfaction.
  • Influence the way we support our users and improve it to make sure our users’ experience is the best possible
  • Work with all other departments and product teams, and liaise with them about our users’ needs.

Note: please send your CV in English

Job Type: Full-time

To apply for this position follow the link: Wix

For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity www.eazycity.com

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