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Customer Service Specialist – Portuguese & Spanish

07/12/2017

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Job Description

 

Our client an American multinational software corporation that makes software for the architecture, engineering, construction, manufacturing, media, and entertainment industries are currently seeking a Portuguese and Spanish Customer Service Specialist. Are you looking for your next opportunity to get 2018 off to a great start?

 

Duties and Responsabilities

  • Support customers in all aspects of purchasing products, including order entry, subscription, and renewals.
  • Respond to clients and customer inquiries via email, phone or chat
  • Escalate issues to the appropriate team
  • Provide feedback and update the customer
  • Build strong customer relationships
  • Educate and promote customers on the product and company
  • Ensure all problems are handled in a fast and efficient manner

The ideal candidate will possess

  • Exceptional Customer Service experience
  • Fluent in English, Portuguese and Spanish
  • Ability to understand business terms, operation environments, and delivering exceptional service
  • Possess an excellent work ethic
  • Enjoy working within a team environment
  • 6months + Customer Service experience

Benefits & Salary

  • €23 + per year
  • Normal working hours – one early shift and one late
  • City Centre Location
  • Work with an American multinational company
  • Promotion opportunities available
  • Full training provided
  • Fresh start in 2018
  • Multicultural environment

 

If this position sounds like the ideal opportunity for you, please don’t hesitate to click the apply button now or for a confidential discussion please contact Fiona McGrenery on 01 6652 239 or by email on fmcgrenery@morganmckinley.ie

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

 

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity, www.eazycity.com.

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