Work Ireland, Jobs in Ireland, Employment Ireland

Customer Service Representatives


Job Description

Customer Service Representatives required with 3 – 5 years’ experience in a multinational / shared service environment.


  • Ensure all orders are processed accurately and promptly
  • Liaise with various departments i.e., Sales, Warehouse, Accounts Receivable, etc.
  • Ensure that all customer queries – order queries, stock situation, deliveries, invoices – are resolved satisfactorily in line with agreed timelines (SLAs).
  • Process daily invoicing as per the agreed process.
  • Process returns from the customer on time.
  • Adhere to and maintain Standard Operating Procedures.
  • Participate in internal and external Quality audits.


  • Business or other relevant 3rd level qualification desirable
  • Excellent attention to detail,
  • Excellent communication skills and a professional telephone manner.
  • Strong system skills preferably Microsoft office (e-mail, word processing, spreadsheet).
  • Knowledge of ERP systems is an advantage.

To apply for this position follow the link. For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity,

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