Work Ireland, Jobs in Ireland, Employment Ireland

Customer Care Specialist

01/05/2018

Job Description

Radio Systems PetSafe Europe, the Best Company to Work following Great Place to Work® 2018 and top 10 Best place to work in Europe, 2017, is seeking a Customer Care Specialist with Swedish to be part of the European team, headquartered in Dundalk, 50 min drive from Dublin. We are one of the world’s largest pet product manufacturers. Our mission is “To Build the Most Trusted Pet Brands.” Since its headquarters were founded in Knoxville TN, USA in 1991, Radio Systems has expanded internationally and today sells products into more than 50 countries. Our parent brands; PetSafe® Brand and SportDOG® Brand cover wide-ranging innovative products. Training, containment, lifestyle and wellbeing product solutions are available across the PetSafe® product portfolio, whilst the SportDOG Brand® boasts a complete line of GPS, e-collar and training products designed specifically for field sports enthusiasts.

Requirements

Essential

  • Strong verbal and written communication skills in both Swedish & English
  • Very customer service focused, able to deal with customers in a friendly and polite manner
  • Excellent organizational skills and time management skills
  • Computer skills including Microsoft Office Suite
  • An effective team player
  • Previous experience in Customer Care
  • Experience with Pets

Desirable

  • The ability to speak and write another European language, particularly, Finnish, Norwegian, Danish, German, Italian, French, Spanish or Dutch would be an advantage.
  • Previous experience in Customer Care
  • Experience with Pets

Additional Information

  • Full time & temporary position based on
  • Starting Salary €26,000.
  • Salary reviewed annually.
  • Company bonus plan.
  • Medical insurance plan.
  • Pension plan.
  • Life insurance.
  • Disability insurance.
  • Free parking.
  • Gym reimburse program.
  • Cycling to work program.
  • We allow dogs in the office so the candidate shouldn’t have problems with dogs.

 

To apply for this position follow the link. For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity, www.eazycity.com.

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