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Corporate Client Services Administrator

04/12/2017

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Job Description

 

Insurance Job: Our client is a reputable life insurance company who have a requirement for Corporate Client Services Administrators to join their growing team. Successful candidates will be fluent in Italian and will be responsible for managing the daily tasks associated with Operations for the Wealth Protection and Affluent Business lines.

 

Key Responsibilities

  • Work within the team structure to take accountability for tasks delegated to you and adherence to procedures and SLA’s relating to New Business and Policy Servicing.
  • Communicating with Partners, Policy Holders & related parties ensuring the Service Level Agreements (SLA) and interfaces meet required standards.
  • Manage queries and issue log and ensure accurate information is maintained for oversight and reporting purposes.
  •  Ability to identify issues and escalate same to Team Leader.
  • Ensuring that all AML and Regulatory requirements are met according to the Central Bank of Ireland.
  • Monitor the relationships and identify any issues affecting customer satisfaction and report same to management.
  • Ability to play an active role in a diverse team in a busy environment

Key Requirements  

  • Fluency in Italian necessary Fluency Spanish or Portugese beneficial
  • Minimum of 1 year related business sector experience preferably in Life or Policy
  • Relevant third level qualification desirable
  • Excellent communication, analysis, report writing and interpersonal skills
  • Be highly organised; used to working efficiently in a regulated environment applying a strong work ethic
  • Have experience working in diverse, multicultural teams
  • Able to manage, monitor and measure assigned work to deliver a high level of service.
  • Have the ability to work under pressure and to meet tight deadlines while displaying strong attention to detail
  • Experience in Anti Money Laundering, due diligence and Consumer Protection Codes is an advantage
  • Knowledge and experience of investment products in an Insurance environment would be an advantage

 

If you are interested, please contact Kate O’Dea or e-mail k.odea@brightwater.ie from Brightwater on 01 662 1000.

 

For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity, www.eazycity.com.

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