Work Ireland, Jobs in Ireland, Employment Ireland

Client Success Specialist, Response (French)

12/02/2018

3bb6a708f0dde11fce8a7580d929875a

Job Description


As Client Success Specialist, Response, you must be web-savvy and have strong customer service skills. This is a critical role that interacts directly with our clients in our French speaking markets by phone, email and chat. If you are a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment, then this role is for you. If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary and a full benefits plan.

Responsibilities

  • Answer inbound written inquiries & phone calls in French and English from our clients in the French speaking markets
  • Assist with new client account setup
  • Help clients measure their success and ROI from Indeed
  • Diagnose and solve technical and quality problems
  • Promote pay-per-click advertising services and benefits to our clients
  • Communicate directly with current clients as a product expert

Requirements

  • Bachelor’s degree or equivalent work experience
  • Fluent French and English required
  • 2+ years experience in business-to-business environment preferred
  • Excellent written and oral communication skills in French
  • Passion for client education and service
  • Ability to work under pressure, organize and prioritize responsibilities
  • Can-do attitude with a service-oriented approach
  • Ability to work independently as well as in a team environment

To apply for this position follow the link. For assistance on arrival in English, Italian, Spanish and French contact our colleagues at EazyCity, www.eazycity.com

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