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Client Services Team Leader


Job Description

A leading insurance organisation based in the Leinster region is seeking to hire an Italian speaking client services team leader to join their established team.

Key responsibilities

  • Manage the day to day running of the client services team within wealth protection operations, focusing on delivery of excellent client services to clients and partners
  • Ensuring high service levels are consistently maintained across all services provided by the operational teams and developing key performance measurements for internal self-assessment
  • Develop strong relationships with clients and partners
  • Monitors workflow, anticipates and manages any delays
  • Provide training and support for team members
  • Completion of regular performance discussions with team members and interim / year end appraisals
  • As the Client Services Team Leader you will have 5+ years’ investment or operations related experience of which typically 3 years at team leader level (this level of experience is intended as guidance only and does not preclude someone with more or less experience from applying for the role). You will have comprehensive knowledge of investment operations processes and have the ability to meet tight deadlines while displaying strong attention to detail.

If you are interested in thisclient services team leader position based in the Leinster region, please apply today or contact Matthew Whyte on the contact details provided for more information

Phone +353(0) 1 633 4111

To apply for this position follow the link. For assistance on arrival in English, Spanish, Italian and French contact our colleagues at EazyCity

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