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Administrator in Learning and Development


Job Description


La Creme are delighted to bring an exciting new Administrator role to sit within the L&D department of one of our key clients.


The primary function of this role is to support the global L&D organization by serving as a lead expert for the processes operated & owned by the Global Learning Services team.


About the role

  • You will be seen as a “go-to” information resource for all operational process related queries by understanding thoroughly the full set of L&D processes as well as a working knowledge of the underlying systems on which they are operated
  • Ensure data accuracy by conducting assessments, troubleshooting and correcting identified L&D Data issues
  • Support the Global Learning Services team by participating in the troubleshooting, escalation & resolution of L&D and system issues
  • Influence & maintain the Global L&D Data standards
  • Support the knowledge and education of internal L&D Contacts across affiliates on the L&D Data Management processes
  • Support global/regional L&D Process related projects that continue to enhance and bring efficiencies to the L&D processes by acting as the regional process expert for L&D data management
  • Support the overall Global L&D Operations team by demonstrating flexibility in providing cover for team members and training of new team members



  • Experience with workflow tools (preferably ServiceNow) ,Org Publisher and other database applications
  • SAP experience is desirable
  • Excel and MS Office for producing pivot tables and reports


Basic Qualifications

  • Bachelor’s Degree (or equivalent work experience)
  • Fluency in English
  • Ability to speak additional languages is a benefit (French, Spanish, Italian, German, Russian, Japanese and Chinese)
  • Quality and Service mindset and approach
  • Experience communicating with a global team of colleagues and stakeholders
  • General business acumen
  • Knowledge of quality systems
  • HR/L&D operations experience is desirable but not essential


To apply for this position, please follow the link. For assistance on arrival in English, Italian, French and Spanish please contact our colleagues at EazyCity,

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